Appointik - Patient Surveys! 🎉
Introducing Patient Surveys in Appointik 🎉
We’re excited to announce a brand-new feature in the Appointik App — Patient Surveys!
With this feature, you can easily capture patient satisfaction and feedback on your treatment, prescriptions, clinic experience, staff interactions, and more. Continuous feedback helps you identify areas of improvement and build stronger patient trust.
👉 Download/Update to the latest version here: Appointik on Google Play.
How to Use Patient Surveys
Step 1: Create a Survey Record
You can create survey records whenever you want to collect patient feedback. Multiple survey records can be added for a single appointment — for example, right after the consultation and again after follow-ups.
There are three ways to add a survey record:
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From Appointments Page: Click on the appointment → choose ‘Add Survey’ from the pop-up menu.
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From Prescription Page: Select the survey date and add directly.
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From Follow-up Records: Open a follow-up record → choose ‘Add Survey’.
Step 2: Add or Update Survey Questions & Responses
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Navigate to Utilities → Patient Surveys.
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Select a survey record → choose Update Survey from the pop-up menu.
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Add your questions and record the patient’s feedback.
💡 Tip: You can pre-set commonly used survey questions under Setup → Survey Questions. This makes it faster to add questions with auto-complete.
Step 3: View Survey History
You can review survey results anytime:
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On the Patient Details Page → click Surveys History.
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Or, from a Follow-up Record → view survey history for that patient.
Why Patient Surveys Matter
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Measure patient satisfaction in real-time.
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Identify strengths and improvement areas in your practice.
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Enhance trust and retention by showing patients their feedback matters.
We hope you’ll find this new feature valuable in improving patient experience.
If you have any questions or suggestions, feel free to reach out via WhatsApp or email us at appointikteam@gmail.com.
👉 Learn more at Appointik.in
👉 Download/Update the app: Appointik on Google Play
Happy surveying!
— Team Appointik
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